Reservation Policies & Guidelines

Important Things You Should Know

 

Reservation Policies & Guidelines

Now is the time to make your reservation as we accommodate only 22 guests each trip. That's only about 600 people per season; a far cry from the 2,000 people or more large cruise ships can carry on each of their excursions!

Call us toll free at 1-877-238-1325 or email us to find out about available berths.


Deposit Policy

We require a $300 per person deposit upon reservation for our 3-night, 4-night, or 6-night cruises or $200 for our 2-night cruises, with the balance due six weeks prior to the sailing date.

Payment in full is required for one-night sailing and partial day cruise reservations as well as for reservations made within six weeks of your sailing date. We accept Mastercard, Visa, personal check, or money order.

If your deposit is not received or if your full payment 6 weeks prior to sailing is not received, your reserved berth will be made available to another interested person.


Cancellation Policy

If you need to cancel your reservation, your deposit will be refunded, less a $25 per person cancellation fee, provided we receive at least six weeks notice.


If you are unable to provide a notice of at least six weeks, a refund will be made only if we are able to resell your berth. Your cancellation fee can be applied to a reservation in a future season. No cancellation fee applies should you wish to change sailing dates within the same season.

We recommend travel insurance to protect your vacation investment.


Discount Policy

Returning Guests: All returning guests receive a 5% discount regardless of when they book. Also earn an additional 1% discount per month in advance of your trip up to 10%.

New Guests: All new guests receive a 1% discount per month in advance of your trip up to 10%.

Both returning guests and new guests earn a 1% discount for paying with a check rather than a credit card. (Discount applied by the postmark on your envelope.)

NOTE: The total maximum discount is 11%. Our discount program does not apply to gift certificates, auctions, charters, or other previously established reservations. Discounts may not be combined with packages, last-minute deals, e-newsletter specials, or other offers. Discounts are applied to multi-night trips only.


What's included?

Our rates include a full crew and captain, meals, accommodations, activities, on-site parking, and taxes.
  • Hot/cold fresh water shower
  • Lobster bake on every cruise
  • Opening windows in cabins
  • Hot & cold fresh water in cabins
  • Doubles and upper/lowers
  • Reading lights in each cabin
  • Varnished woodwork below
  • Soapstone bedwarmers, wool blankets & quilts
  • Soap, lotion, shampoo, and tissues provided
  • Two rowboats for guest use
  • Passenger participation encouraged
  • Maine Tourism Award winner!
  • A National Historic Landmark
  • Airport in Rockland
  • Bus and Limo service
  • Children always welcome (age 6+)
  • No inboard engine
  • Limited 110 volt AC power
  • U.S. Coast Guard inspected
  • Owner Operated
  • Celebrating 128 years
  • Unpack once but visit multiple destinations
  • No better way to experience Maine!
  • FREE PARKING on site!