At Midcoast Internet, we have many customers who are seasonal residents, and don't require year round Internet access in Maine. We also understand that there are times when, at the moment, you don't need an Internet account, but would like to come back to it after awhile. So, Midcoast Internet offers a Seasonal Lock program. It works like this...

Midcoast Internet can put a temporary lock on your dial-up account at no charge. Your account is not charged while it is locked. When you would like the account open again, just give us a call! We can turn it back on very quickly! Your username and password stay the same, as does your account number. You need not fill out another registration form, and you don't have to pay the setup fee again!

Some technical information: Locks are only available for dial-up accounts, and not dedicated connectivity accounts or web hosting. Locks are not available for customers on yearly contracts. Locks are applied for a minimum of 30 days. Please request your lock no more than 10 days in advance. While your account is locked, you are unable to access it for any reason. Therefore, web sites stored on your server space are not available; you cannot FTP files, check midcoast.com mail using Mailman, or receive e-mail. We can forward your midcoast.com mail to another address for $5 per month. If you choose to not forward your mail, incoming messages will be deleted from our servers each evening. I.E., if your account is locked, someone can still send mail to that box, but you won't be able to reach it. The sender will not receive a message back from the mail server stating you account is locked. If you do have your mail forwarded, remember to ask us to remove the forward upon your return, or your mail will continue to go to the forwarded address.

In summation, locking your account is a good idea if you are going away for the winter, away to school, or if your computer is out of service for at least a month. Consider having your mail forwarded. Ask us to delete old mail, or remove the forwarding address, upon your return to the Midcoast area.