Current Notices
- May 9, 2008 5pm. In an effort to resolve our recent VOIP
system problem, a piece of hardware will be replaced tonight.
- May 8, 2008 A change has been made to the
lincoln.midcoast.com email system regarding how people receive spam.
Previously, we identified spam with a PJM in the subject so users could
sort or filter by subject and delete it, and users had the option of
having us delete PJM messages before they hit the Inbox.
The new
method is as follows: If you have the optional filter setup on our
server to delete them before they hit the Inbox, that will happen as
usual. For everyone else, mail identified as spam will go into a
separate mailbox for spam. This mailbox is accessible via
Squirrelmail webmail from our website. Spam more than 30 days old will
be purged from this spam folder automatically.
- May 8, 2008 3pm. We're currently experiencing some problems
with our VoIP system. A recent upgrade didn't go as planned.
Our downstream provider is working on a fix. They believe the patch
should be coming soon, but if for some reason it can't be accomplished
quickly, they'll consider "rolling back" the system to its previous,
un-patched state.
- May 6, 2008 1pm. Some MIS VOIP customers are experiencing
problems making or receiving calls since a recent downstream
provider upgrade. The problem is currently being addressed.
- May 5, 2008 We've had several users mention they've received
an email purporting to be from MIS, and the email claims that MIS is
working on the web mail system, and you need to click a link to
authenticate your email address. This is a hoax. Please don't click the
link. At this time, we're not sure if it's a virus or a phishing scam
causing the email, but we are sure it's not from us.
- May 5, 2008 11am. Some wireless customers aiming to Benner
Hill were out of service for a few minutes while a problem was
corrected.
- May 3, 2008 10am - Noon. A piece of equipment is being
replaced
on Monhegan which has been causing problems for users who point to the
tower. This will be going in and out of testing throughout the day to
determine if the problem has been corrected. Internet traffic should
work fine during this testing.
- April 29, 2008 Noon. A problem was quickly discovered which
affected customers speed on parts of Islesboro. This problem has been
corrected.
- April 29, 2008 5:40am. Power has been out for quite a while
at our Nobleboro location and the battery backup has run out of juice.
Someone has been dispatched to start the generator.
- April 23, 2008 North Haven and some of Islesboro will be out
of service for a few minutes at about 11:30am for an upgrade. This
upgrade was successful and improved the performance to those affected.
- April 16, 2008 DSL customers in the Dama/Newcastle are
experienced a brief outage today. A reboot of some equipment in
Waldoboro fixed it. Outage time? Maybe 10 minutes.
- April 7, 2008 A change has been made to how
kona.midcoast.com/free.midcoast.com email addresses receive spam.
Previously, we identified spam with a PJM in the subject so users could
sort or filter by subject and delete it, and users had the option of
having us delete PJM messages before they hit the Inbox.
The new
method is as follows: If you have the optional filter setup on our server to
delete them before they hit the Inbox, that will happen as usual. For
everyone else, mail identified as spam will go into a separate
mailbox for spam. This mailbox is accessible via Squirrelmail webmail
from our website. Spam more than 30 days old will be purged from this
spam folder automatically.
This change will result in less spam getting into people's Inboxes. If
the change is received well, it will be implemented on the other
midcoast.com servers.
- April 4, 2008 Our Jackson Hill repeater was out of service for about 20 minutes while a
piece of equipment had and problem. This was quickly corrected and all is well.
- March 31, 2008 A
newsletter has been sent out
to midcoast.com email addresses.
- March 26, 2008 7-8pm. Some midcoast.com email addresses were
not able to be checked during this time. There was a problem with the
server that has been corrected.
- March 21, 2008 Late afternoon. High winds have knocked out
power to many locations in Lincoln/Sagadahoc counties, and in Northport.
This affects Internet service from our Westport tower and locations
served from that tower.
- March 20, 2008 9:45-10:30am. An upgrade will be taking place
this morning on the South Shore Drive Wireless repeater in Owls Head.
This will cause several brief outages.
- March 19, 2008 5pm. An unrelated problem on North Haven
caused problems for some users who point to the North
Haven Water Tower for service. This has been corrected. Customers may
need to reboot their equipment to remedy any other issues.
- March 17, 2008 There was a problem on North Haven this
evening starting at 9:05pm. The problem was located and quickly
corrected causing outages for some users on Islesboro and other users on
North Haven. Outage was less than 5 minutes. This outage affected: Dark
Harbor Tower, Fox Island Thouroughfare & Seal Cove Repeaters.
- March 15, 2008 lincoln.midcoast.com customers had an error
this evening when checking email. This has been corrected at about
8:30pm.
- March 13, 2008 The mailserver mc1 for some midcoast.com email
customers was upgraded. This caused a short outage and delay while
hardware was added. This upgrade should make email processing quicker.
- March 20, 2008 Maintenance will be taking place around 12am.
This will affect DSL users
in the areas of: Bangor, Orono, Brewer, Old Town, Millinockett, Ellsworth, Bar Harbor, Houlton,
Caribou and Presque Isle. The outage is expected to last up to 30 minutes.
- March 10, 2008 Two upgrades have been completed in Union in Hope which increase speed
and reliability. This will also increase capacity for our Digital Phone service.
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