Midcoast Internet Solutions

System
News & Notices

April 2007

• April 16, 2007 Outages: as of 4:40pm,
  downtown Camden is without power and our batteries there are exhausted. This affects downtown Camden and Ragged mountain based customers.
  North Haven water tower is running on battery power, Kent Cove North Haven repeater is without any power. We don't know when North Haven went to battery power, but we should have about eight hours total battery power there.
  Nobleboro and Westport are running on generator fine. Union is back up.
  Squirrel Island and Isle of Spring are without power. Waterman's beach repeater in South Thomaston is without power.
• April 16, 2007 Good Morning! There are widespread power outages many places today. Westport is running on generator. Nobleboro, which affects DSL and dialup in the Tidewater areas, is being moved to generator now that it's battery has run down. Union has had its batteries run down and is without power, affecting Union dialup and wireless. Belfast, Kents Cove and Oak Hill repeaters on North Haven, were without power for a short time and are fine now. Isle of Spring and Clary Hill are without power.
• April 6, 2007 4:15pm. A major power outage in Lincoln County is affecting our DSL and Dialup in the Tidewater areas. We have a person going to start the generator for that gear now. Westport has automatic generator and is fine. Update: 4:50pm. Electricity is restored.
• April 5, 2007 Squirrel Island and Isle of Spring in Lincoln County are without power. This affects our service at those islands.
• April 5, 2007 There's some trouble with one of the wireless access points at the Wayfarer Marine Building. Cam has done some preliminary testing, and he thinks he knows what's wrong. We need for it to stop snowing before we can test further, however.
• April 5, 2007 Our Newcastle office is currently without power. Since the phone system requires electricity, our voice mail system isn't picking up. For the time being, if you need us, try our Rockland office at 207-594-8277.
• April 3, 2007 A few of the customers aiming to Ragged from the north parts of Camden have a degraded connection. We believe this is being caused by unusually severe ice buildup on antennas at the top of the mountain and there is nothing wrong with anyone's equipment. Update April 4, 2007 11:40am. MIS staff and the tower site owner visited the site and chipped off some of the ice. This fixed the problem. Ice buildup had been between one and five inches.
• April 2, 2007 Some dialup customers are having trouble dialing in this morning, getting either "dead air" or a recording when the connection is unsuccessful. This major problem was fixed by about 4:30pm.