Midcoast Internet Solutions

System
News & Notices

August 2006

• August 28th, 2006 Noon. There was a brief problem on top of Ragged Mountain that caused an outage for some customers. This problem was corrected quickly.
• August 14, 2006 There is a problem with wireless service in Belfast. We are working on it.
• August 11, 2006 Isle of Spring users may notice a slight slowdown in performance. The main wireless link to the island was damaged by lightning and the island is working with a backup link at the time being.
• August 10, 2006 7-11pm An extended power outage at our Nobleboro location affected our DSL service in Tidewater/Lincolnville Telephone areas during that time.
• August 3, 2006 It seems that lighting has damaged some of our equipment on Isle of Springs. This effects most users on that island. We will be working promptly to get this corrected. Update: 4:21pm All has been fixed on Isle of Springs.
• August 2, 2006 With this hot and humid weather, lightning season is in full effect. We often provide, and many customers use additional lightning and surge protection. However, that little $20 (mostly sacrificial) protector is no match for the force of nature when there is a close or direct lightning strike. The following steps might save your from a service call (or worse, a shopping trip.)

  If lightning is approaching, and don't need to use the Internet during the storm, follow these steps:
  1. power down the broadband equipment if you have it.
  2. disconnect the phone line from your modem or the cat5 from your network connection.
  3. Power down and unplug the computer.