Return-Path:Delivered-To: jp@sugar.midcoast.com To: "'jp@midcoast.com'" Subject: SCHEDULED CIRCUIT MAINTENANCE Date: Mon, 26 Jun 2000 11:04:39 -0400 Dear Jason; This message is being sent per our telephone conversation. Your circuit is on the Cable & Wireless scheduled maintenance list on July 1, 2000. The timeframe for your circuit is between 2:00PM Eastern and 7:00PM Eastern. The testing is scheduled for a minimum time of thirty minutes. I forwarded a copy of the Cable & Wireless information letter. >Dear Valued Customer: >Over the Holiday weekend, Cable & Wireless USA will be conducting a critical >service upgrade. The Maintenance window will be from 1:00 AM to >7:00 AM on Saturday and Sunday the 1st and 2nd of July. >A great deal of planning and synchronization has gone into the preparation of this >scheduled maintenance to minimize service interruptions. >From 1:00 AM to 7:00AM you may experience up to 30 minutes of severely degraded >service to a full outage. This will be limited to a 30 minute time frame. >In addition to the potential 30 minute outage you may experience a degradation in >service at any time during the 6 hour maintenance window. >We have scheduled backup dates of 8 and 9 July 2000 as a precautionary measure. >Future network performance will be significantly improved as a result of this maintenance. >**All times are Eastern*** >Thank you >Cable & Wireless USA ==================== Thanks, Beverly Hoskin Cable & Wireless USA ISP Support/Dallas 1-800-972-9704 Ext.2012 1-800-663-9932-Technical Support