Midcoast Internet Solutions

System
News & Notices

February 2006

• February 27, 2006 9:15-9:40am. Some customers had trouble surfing the Internet during this time. We believe it was related to a short outage upstream of Midcoast. Things are working fine now.
• February 27, 2006 UPDATE: The problem was located and promptly fixed. We will be replacing the faulty equipment later today. Early morning. Tommys and Metinic islands are currently down, we have sent someone to investigate.
• February 22, 2006 Early morning. Damariscotta DSL customers will experience an outage while Tidewater replaces or fixes some problematic equipment.
• February 21, 2006 3:20-3:35pm There will be an outage for about 15 minutes while equipment is being upgraded in Union. This will cause Union wireless and dial up users that use: 785-6622 to be out of service during this time.
• February 20, 2006 UPDATE: We have corrected the problem and all should be well now. Customers may need to reboot equipment if not back online. 8:20AM A problem has been found on North Haven, that affects 99% of its customers, we are working hard to fix the problem right away.
• February 19, 2006 9:30am A outage occured for people whom use Tommys and Metinic Islands. The problem has been located and corrected.
• February 17, 2006 UPDATE: The equipment seem to have needed a quick reboot. All is fine now. 12:48pm. The repeater on Quarry Farm road in Edgecomb appears to have stopped working. We are investigating.
• February 16, 2006 12:30pm. The Tidewater area DSL upgrade is complete.
• February 16, 2006 While trying to fix last night's DSL problem that affected some of our DSL customers, the Cisco router which is needed to provide this service crashed. We believe it will be more reliable and faster to program the remaining Tidewater area DSL customers onto the new system. (Recently upgraded customers are unaffected as they are already on the new system). We are working on this task this morning.
• February 15, 2006 6:00pm. Some Tidewater DSL customers are not able to browse or get email, though their DSL line seems to being up. We'll be contacting Tidewater first thing in the morning.
• February 13, 2006 During this afternoon and the next few days, DSL customers in the Tidewater and Lincolnville Tel areas will be moved to a new system on our end. This may cause a few minutes outage and no changes are needed by the customer.
• February 10, 2006 Downtown Damariscotta DSL customers are experiencing trouble today due to a problem with the phone company DSL equipment. Tidewater is working on the problem.
• February 9, 2006 North Haven wireless customers are experiencing a performance problem. We are investigating.
• February 9, 2006UPDATE: Noon. Power and service as been restored to Ragged Mountain. 10:30am. We are seeing a problem with wireless service from Ragged Mountain. This outage was caused by ice buildup on the electrical service and will be restored as soon as the ice can be removed.
• February 4, 2006 We are in the final testing stages of the new Internet Accelerator software and hope to be able to begin getting the software to customers next week sometime. An announcement will be made when we are ready.
• February 4, 2006 The problem at Metinic Island has been fixed.