Midcoast Internet Solutions

System
News & Notices

February 2009

• February 23, 2009 10:00pm. Waldoboro power has been out and has outlasted our battery supply there (about 20 hours it seems). This will cause DSL in the tidewater areas to be out of service until things are fixed or till morning.
• February 23, 2009 7:15am Power is out at many locations this morning due to the storm. Update: 3:30pm. Belfast and parts of Islesboro have lost power because our battery system at the Saltshed has drained. We will now have to wait for utility power to be restored. Many other places are running on battery or generator at the present time.
• February 23, 2009 7:15am Power is out at our Nobleboro location and this affects DSL in the tidewater areas. We will have it running on generator as soon as Ray can get out of his driveway. Update: We are running on generator power at 9:00am.
• February 20, 2009 5pm Additional battery capacity was added to our Crummett Mountain repeater location. Capacity was increased by 200%.
• February 17, 2009 One of the access points on Monhegan is having trouble today. We are investigating.
• February 17, 2009 Dialup service throughout the Fairpoint area is having trouble this morning. We do not know the exact reason, but the provider of those lines is aware of it and already working on the problem. This was fixed something this morning.
• February 16, 2009 Some customer have phishing emails aimed to get personal information, perhaps for identity theft, perhaps so they can abuse your account here. It's a form letter to "Midcoast.com email account user". If you get such an email, it is surely a fake. We do not need your password, email address, location, or date of birth. Do not respond to such a request.
• February 7, 2009 Customer who gain access to our Wireless service through Lenfest mountain and our Long Pond locations have been having some problems today. This is caused by some ice build up on the tower at Lenfest Mountain and Hatchet Mountain on some of our antennas. The ice seems to be less of a problem now as it has warmed up through the day. When safety is not a issue will be installing stronger antennas to prevent this in the future.