Midcoast Internet Solutions

System
News & Notices

January 2006

• January 31, 2006 We are having trouble with the Metinic Island wireless repeater and will be repairing it when weather allows.
• January 26, 2006 12:00pm. Staff replaced the antenna at the Second Baptist Church Islesboro site today due to problems some customers had experienced.
• January 24, 2006 10:20pm. There will be a short outage for about 15 minutes for Tidewater area customers while we perform an important upgrade.
• January 23, 2006 9:30-9:50pm. Some Tidewater area DSL users experienced a temporary outage during this time due to a typo on our part during system administration.
• January 23, 2006 3:00pm. Power is out at Westport and affects wireless customers in Lincoln/Sagadahoc counties. Staff is on the way to start a generator.
• January 18, 2006 4:30-5:00pm. Power was out for the courthouse in Rockland and it's neighborhood. This affected wireless customers who aim to the courthouse. Power is also out in Newcastle and Union (again). We are starting a generator for Newcastle while the battery backup continues to function.
• January 18, 2006 2:00pm. Power is out at our Union site. This affects Union dialup and wireless customers. Power returned at 3:07pm.
• January 16, 2006 3:20pm. One of our upstream providers is having some network trouble this afternoon. We have automatically switched over to the other upstream connection until the problem is resolved. This also affects some Verizon area DSL customers, and many Verizon area Dialup customers.
• January 16, 2006 11:00am. This morning, users with mailboxes on kona/free.midcoast.com are having a delayed reception of email. Mail isn't lost, it's just being delivered a little slower because of a problem with the mailqueue. The problem is now fixed, and queued (backlogged) messages will be delivered during the afternoon.
• January 16, 2006 6:30am. There will be a short outage for about 5 minutes for everyone, and about 15 minutes for Tidewater area customers while we perform an important upgrade.
• January 13, 2006 11:00am. Domain Basic customers received a server upgrade today. The new server retains the name sip, is about three times as fast, and has newer software.
• January 12, 2006 3:00pm. For about 15 minutes, some Union users had trouble with 785-6622. We corrected this problem quickly.
• January 9, 2006 11:00am-12:00pm. Belfast wireless users will see a short outage while Verizon moves a circuit for us.
• January 4, 2006 Some wireless customers in Rockport experienced a 5-10 minute outage while equipment was being upgraded at one of our repeater locations. The upgrade should result in more capacity and greater speeds. This upgrade should also increase speed for some users whom use Ragged Mountain as a way to recieve high speed wireless service.
• January 3, 2006 Some wireless customers in Knox County experienced either a slowdown or outage between 5pm and 6:30 pm today. The problem was investigated and fixed by about 6:30pm.
• January 3, 2006 A new internet accelerator system is due in about a week. It will provide many new features, be less expensive, and more reliable. Thanks for your patience while this is worked on. New client software will be used, so the old Venturi accelerator software can be removed.