Midcoast Internet Solutions News

Midcoast Internet Solutions

System
News & Notices

May 2000

May 31, 2000 12:30am. The C&W T1 will be moved over to our new router. This should cause between 10 seconds at best and 5 minutes at worst interuption. This move went very well. Zoombrew2, which has caused trouble in the past, is no longer required.
May 30, 2000 4:40pm. The link between Owls Head and Benner Hill (Rockland) was upgraded. This will improve performance for Union modem users, as well as wireless users in Union and parts of Warren, Thomaston, Rockland, and Matinicus who are serviced from the Benner Hill site.
May 26, 2000 1:00am. The AT&T T1 was moved over to the new replacement for zoombrew2. (We call the new router zoombrew3) This went very smoothly. This move will increase the general reliability of our T1 connections and permit us to add more T1s. More T1s; Yes, one was supposed to be here on May 9th, and it's not in yet. Bell Atlantic rescheduled it for the May 25th, and I see no evidence of their work here. We continue to push for more timely installation on an almost daily basis. We were also supposed to have yet another T1 installed, but that has also been delayed to June 5.
May 17, 2000 5:00pm. One of the three wireless repeaters in Camden is malfunctioning. We've determined the likely cause and will be have replacement equipment to the scene at 8:00am.
May 11, 2000 12:30 am The T1 serving Damariscotta will be out of service for 10 mintues. Those logged in will see traffic stop, but should not get disconnected, and can wait for a few minutes and service will resume. Those attempting to dial in may not get authenticated during the short disconnection period. Tidewater is moving the circuit off of a "span shelf" in their system, that has been the root of all the T1 problems over the last month. It is the only part of their system they haven't swapped out that services this circuit. The T1 went down this afternoon at about 4pm for a few minutes.
May 9, 2000 11:20pm. The webserver Sumatra is no longer in service. The domains on it have been moved to conchita late this evening.
May 8, 2000 10:20pm. The C&W T1, our primary internet T1 went down. A call has been place to C&W and they are working on it. Update: This is a major problem for C&W and is affecting the Northeast and Chicago. They are aware of the problem and working on it. Update Midnight, C&W has fixed the problem.
May 8, 2000 2:50pm The 33.6 modems on the Washington 845-3050 pop were reset.
May 8, 2000 2:00am The T1 that services Damariscotta will be switched over to a new cicuit. There will be a short interruption in service.
May 7, 2000 6:35pm - 8:00pm. A problem in Liberty is preventing the 33.6 number there from working. The 56k number should be fine. I'm driving up to check it out. It's probably a T1 problem like we've had in the past there.
May 3, 2000 9:00am - 11:15am. The T1 between Damariscotta and Owls Head had trouble. We notified Bell Atlantic immediately, they dispatched Tidewater to fix a problem. This was very similar to the problems of a couple weeks ago with that line. Hopefully the work they did today is a permanent fix. We will continue to try to find out what they actually did to fix it, as it's in our interests and our customers interests to see that it doesn't happen much.
Please Note: that abusive, profane calls do not help us serve our customers better. MIS works extremely hard to provide the highest quality services that we possibly can. At this time, we are dependent on the services of the Telco industry to supply modem and and leased line connections that our customers use to connect to us and that we use to connect our various POP and office locations. When MIS has a "situation", you can read about it here, something that many ISPs refuse to provide their customer base.
The circuit is being rebuilt by Tidewater to eliminate the problem, rather than create more interruption in the process of fixing the circuit. The switch to the new circuit will take place between 1:30 and 2:30 and will cause about 2 minutes of disruption.
May 3, 2000 00:15am Our AT&T and our C&W T1s will be moved over to a new router. We have a replacement router installed for zoombrew2 which has been misbehaving in the past. This replacement was attempted but didn't happen.
May 1, 2000 7:30pm Service for the versanet modems in Rockland was restored. A new computer was installed to replace hectic.
May 1, 2000 4:50pm A seagull that landed on the wrong wire died and knocked out power. We switched over to generator immediately. However, the surge when the power cut out damaged the router (hectic) here. This made some of the modem lines (593-9397, and a corresponding 832, 236, and 338 number) unavailable here till hectic was fixed. Other 593,832,236, and 338 numbers still worked fine. MIS staff worked quickly to repair this, while other MIS staff attended to phone calls and ground coffee by generator power. CMP restored power at about 5:50pm.

The following links represent all the sytyem notices from MIS since we started saving them in 1996. Happy Reading!

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