Midcoast Internet Solutions

System
News & Notices

May 2001

• May 29, 2001 8:00am. The T1 to Liberty needed to be reset this morning. We think that lightning may have been the cause of the outage.
• May 17, 2001 11:10-11:40-am. Some people were not able to get to some sites. This was caused by an ATT upgrade we were performing (which didn't go quite as planned.) Things are fine now, and this should provide slightly more performance and reliability. 12:54 pm: There are still some issues for some customers. ATT is working on correcting this.
• May 14, 2001 7:30am. Lincoln, the server for Damariscotta, had to be restarted this morning. It was back in service before 8:00am.
• May 13, 2001 Happy Mothers Day. The router serving damariscotta and washington is having some sort of suspicious trouble. We are investingating the cause of it. This causes performance problems for those people until that is fixed.
• May 12, 2001 11:00am. The T1 serving to Damariscotta/Wiscasset went down. 11:50am - Traffic has been rerouted to Damariscotta via another route while it is being fixed. Verizon tells us this is a Verizon problem in the Bath/Wiscasset area and when that gets fixed, the circuit will be working again. (Our backup route is not through Verizon)
• May 12, 2001 This morning we are having some serious upstream problem with our primary internet connection. (Both redundant connections aren't working right). They have been contacted and are working on fixing it. 9:20am A C&W engineer fixed this for us. A router in Boston was misbehaving and wasn't totally fixed until after I reported our problems.
• May 2, 2001 This evening, we are experienceing some trouble with 563-8999. Someone will be investigating. We are also having trouble with Benner Hill, which is affecting performance for Union customers and a few wireless customers. This will be worked on in the morning.

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