PRIVACY INFORMATION
Decollete Enhancement respects privacy.
We value the privacy of your personal data and take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession.
We promise not to sell, rent, or otherwise disclose this information. Decollete Enhancement considers this information to be private and, if ever collected, will treat it as such.
If you have any questions regarding this privacy policy, please send us an e-mail.
OUR EXCHANGE/RETURN POLICY
SPECIAL NOTE: No returns will be accepted without a proper return authorization number (RA#). You MUST contact us via email for this number. Returns received from December 23-January 15 will be processed after January 15
If you are not happy with your purchase, please contact us within 3 days of the date you receive your package for exchange/return procedure instructions. Due to the personal nature of our items, you must ship your package back to us within 7 days of the date your package was delivered. Returns for credit are issued in the form of a store credit for the full amount of you product price (shipping is non-refundable), or you can exchange your purchase for an equivalent item. You may also opt to receive your money back (applied to your PayPal account if you paid with your credit card or an eCheck), minus a 15% restocking fee.
You must contact us before sending your exchange back. You'll need an authorization code to complete your return. Without your authorization code, your return cannot be accepted. You will be instructed to send your items back to the manufacturer if they were shipped directly from the manufacturer.
Please make sure you want to keep your breast forms before applying any adhesives, as forms/enhancers cannot be exchanged once adhesive has been applied. Original tags must still be attached to the clothing items, and all items must be in their original packaging (we will not accept returns on used items).
Non-exchangeable items include adhesives, Security Patches, Retouch, self-adhesive breast forms, and crossdressing kits. Due to health code regulations, any lingerie items worn on an intimate part of the body--such as gaffs, panties, thongs, and padded panties--cannot be returned. Fitness videos cannot be returned once opened unless the item is defective, in which case they can only be exchanged for the same workout. Thera-Bands cannot be returned due to the nature of the item.
Pals Breast Enhancers are sealed in individual bags for your sanitary consideration. Please try your Pals on without opening the bag; that way, if you wish to exchange for another size, the exchange can be accepted. If you've opened the sealed bag that the Pals come in, we can't take them back (due to Health Code Regulations).
We recommend that when sending your item back, you insure your package, or at least add Delivery Confirmation (for USPS returns). This is recommended for your safety and reassurance.
The customer is responsible for all associated shipping costs unless the reason for the return is due to a defective/incorrect item; in that case, we will gladly pay for your shipping costs to both return your item and receive a new item.
International returns (outside the U.S. and Canada) are subject to prior approval on a order-by-order basis and any customs fees/taxes/restocking fees that may be charged to us when we accept the return/exchange will be the responsibility of the customer. A 20% restocking fee applies to accepted international returns. This helps us recoup some of the loss we take when we accept such returns.
Repeat returns (i.e. returning/exchanging an item that has already been an exchange of the original item) are subject to a 20% restocking fee.
All items are completely checked for integrity and quality of product. We have less than a 1% exchange activity on our site.
SHIPPING GUARANTEE
If a something should happen to a package once it's in transit, you're fully covered. Once an item has been determined to be lost/damaged, we'll promptly file a claim with the U.S. Postal Department or UPS, and resend your item immediately.
Do you have any other questions? Check out our FAQ page, or send us an email!
DISCLAIMER: Consult your physician before beginning any exercise program as not all exercise programs are suitable for everyone. The creators, producers, participants, and distributors of these programs do not assume liability or loss in connection with the exercises, equipment, instruction, and any other aspect of these workouts or equipment or any other item for sale on this web site and by the company of Decollete Enhancement and Advanced Workouts. Consumers purchasing from Decollete Enhancement and Advanced Workouts assume and admit all potential risks, injuries, or any other liability issue in conjunction with any and all products on all of our web sites (http://www.decolleteenhancement.com, http://www.denhance.com, http://www.crosshere.com, http://www.midcoast.com/~natejan/crosshere.html, http://www.midcoast.com/~natejan/Decollete.html, http://www.midcoast.com/~natejan/Fitness.html and http://www.advancedworkouts.com and any and all additional web pages contained therein). By purchase and use of any and all items, you agree to this disclaimer in full.
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